Atlanta
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Call Center Representative
Description
About Strive Global Events
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression.
About the Role
We are seeking a friendly and dependable Call Center Representative to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries. The Call Center Representative will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.
Responsibilities
- Answer incoming calls and provide helpful information to clients
- Make outbound calls to confirm appointments, schedules, and event details
- Handle basic customer inquiries and route calls to the correct team
- Update records, logs, and internal systems after each call
- Assist client services and event teams with communication follow-ups
- Maintain a positive and professional tone in all interactions
Minimum requirements
Qualifications
- High School Diploma or equivalent required
- Strong communication and active listening skills
- Comfortable speaking with clients and handling multiple calls
- Reliable, organized, and detail-oriented
- Basic computer skills and ability to learn internal systems
- Able to work in a fast-paced environment with a friendly attitude
What We Offer
- Competitive weekly pay
- Clear opportunities for growth and advancement
- Supportive and energetic team environment
- Hands-on experience with major corporate events
- Travel opportunities depending on event schedule
