Entry Level Customer Service Specialist

About Strive Global Events

At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression

About the Role

We are seeking a reliable, professional, and customer-focused Entry Level Customer Service Specialist to join our Miami, FL team and support daily customer service and event-related operations. This entry-level position is ideal for individuals who enjoy interacting with people, providing helpful assistance, and creating positive experiences in a fast-paced, team-oriented environment.

Responsibilities

• Welcome and assist clients, guests, and visitors in a friendly and professional manner
• Respond to customer questions and provide accurate information about services and event-related activities
• Answer and direct incoming phone calls and customer inquiries
• Assist customers with basic concerns and resolve routine issues efficiently
• Support guest check-in, registration, and general event assistance when needed
• Maintain accurate records of customer interactions and requests
• Coordinate with internal team members to ensure customer needs are addressed promptly

Qualifications

• High School Diploma or equivalent required
• Previous customer service, receptionist, hospitality, or event experience is a plus but not required
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Friendly, professional, and comfortable interacting with guests and clients
• Ability to remain calm and helpful in a fast-paced environment

What We Offer

• Competitive weekly pay
• Training provided
• Opportunities for growth within the company
• Supportive and team-oriented environment
• Stable, full-time schedule